Faulty Returns

We want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we will meet our legal obligations in the country in which the products were purchased.

Change of Mind Returns

Please note there is no returns on signed paperbacks unless faulty

If you change your mind about a product you purchased from us, we will refund the purchase price if it meets the following:

1. The items must not be personalised;
2. Where possible all refunds will be returned to the original forms of payment, otherwise an alternative refund tender will be offered;
3. Items must be in original sale condition (unused with original tags/labels attached);
4. You may be asked to provide photographs of the item as proof of purchase/proof of condition; 
5. You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return; an
6. Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount.
7. Buyer is responsible for return shipping cost for change of mind returns
   

​For more information about returning an item purchased from The Romance Mafia, please contact theromancemafia@gmail.com

Returns are usually processed within 48-hours of a request being approved.

Unfortunately not. We're only offering refunds at this time.